Delivering fast service is critical to keeping customers happy. Welcome Station Kiosk helps streamline the drop off process by enabling customers to check themselves in on an easy-to-navigate, touchscreen, auto repair welcome kiosk. Customers simply enter their phone number, and Welcome Station can pull up their information for a quick check-in process. This works for both new and current customers.
Welcome Station Kiosk gives customers the option to add additional services based on location, weather and season. When a customer selects these add ons, it is automatically added to your daily workflow in your shop management system. Customers never feel pressured because Welcome Station Kiosk helped them upsell themselves!
Integrating an auto repair welcome kiosk, like Welcome Station, helps you to not only streamline your customer service but your customer data collection too. When customers walk up to a Welcome Station Kiosk they are immediately prompted to enter their email address and verify their important data. This data syncs immediately with your shop management system to ensure all customer information is accurate and up to date.
Welcome Station Kiosk integrates in real-time with your shop management software so your advisors can easily build out job estimates to review with customers by phone or text later in the day. The system also gives customers the option to add additional services based on location, weather and season. When a customer selects these add ons, it is automatically added to your daily workflow in your shop management system. So your Welcome Station Kiosk can help customers upsell themselves!