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Have Impactful Conversations With Your Customers

Build trust with your customers through easy and transparent communications.

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Real-Time Customer Communication

  • Two-way Text and Email
    Quickly communicate with your customers, all from inside our tool.
  • Keep Customers Informed
    Provide status updates and request approvals via two-way text messaging.
  • Send Customers Photos
    Send text messages right from the shop floor. Include videos and photos so your customers can see exactly what your technicians see.
  • Easily Request Payments
    Accept mobile payments with an optional text-to-pay feature. Use the extra time to have a relationship building conversation with your customer.

“Most service departments don’t realize that inbound calls from customers asking about the status of their vehicle is hugely unproductive. BOLT ON’s automated texting tool relieves this stress and helps cut down on unproductive calls and customers like it better.”

Parker Lexus, Little Rock AR

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Manage Appointments with Ease

  • Reduce No-Shows
    Send text message reminders to customers as their appointment approaches and then solidify the appointment in your calendar once the appointment is confirmed.
  • Fully Synchronized
    Appointments are fully synchronized in real-time with your management system. Keep your communications perfectly aligned with your management system.
  • Drive Future Sales
    Schedule return appointments and other routine maintenance in advance.

Advanced Call Management

  • Know Your Customer
    When your customer calls in, see average and lifetime spend totals, service history, previous recommendations, and more.
  • Deliver a Personalized Conversation
    Get instant access to name, email, vehicle, and service history the moment they call in. Address your customers by name and as their trusted advisor.
  • Have a Valuable Conversation
    Eliminate the information gathering to quickly schedule appointments and recommend new services.

Customized and optimized websites for your business.


Simplify payments and invoicing by eliminating reconciliation.

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Digital inspections sent directly to customers to increase repair order value.

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Monitor and improve the public feedback your customers are providing.

Unlock the Power of BOLT ON!

Experience firsthand how our software that drives improved revenues for businesses just like yours.