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About Us

BOLT ON's software is used everyday by over 8,000 shops across North America.


Committed to Relentless Innovation

Our pace of innovation has enabled us to become the leader in software for the vehicle service industry. We continuously strive to grow the businesses of our customers. We take pride in our product and our results.

Meet The Executive Team


H. John Oechsle

Chief Executive Officer

H. John Oechsle joined BOLT ON in May, 2023 and currently serves as the Chief Executive Officer. John came to BOLT ON with an over 30-year track record of building highly profitable and sustainable revenue growth for emerging companies and established global leaders. Prior to joining BOLT ON, John served as CEO at Derive Systems and before that CEO at Swiftpage.  John holds a Bachelor of Arts degree in computer science from Rutgers University and is a graduate of the Tuck Executive Program at the Amos Tuck School of Business, Dartmouth College.

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Heather Lamm 

Chief Marketing Officer

Heather joined BOLT ON in May, 2023, as an accomplished hands-on executive in software, media and education sectors. She excels at stakeholder engagement and building and motivating high-performing teams. Prior to BOLT ON, Heather served as the Chief Marketing & Sustainability Officer at Derive Systems, and CMO at DSST Public Schools.  Heather holds an MBA in entrepreneurship and organizational behavior from the Kellogg School of Management at Northwestern University, and a BA in political science from Brown University.


Jon Alfano

Chief Operating Officer

Jon joined the BOLT ON Technology team in May 2022 after spending the majority of his career running global operations, mergers and acquisitions, and product strategy in the market research space. He was on the leadership team at Numerator after running the eCommerce organization and was a member of the inaugural leadership development program at Nielsen. He has an MBA, BBA, and BA from the University of Notre Dame.


Jeff Juszczak

Chief Technology Officer

 Jeff Juszczak assumed the role of Chief Technology Officer at BOLT ON Technology in September 2023. With over two decades steering enterprises towards technological excellence, Jeff has been a catalyst for growth and innovation. Prior to joining BOLT ON, he served as the CTO of Spectrio, where he transformed product ideas into dynamic tech-enabled solutions. At Vector Solutions, he headed multiple software development teams and championed the adoption of new technological frameworks. Throughout his illustrious career, Jeff has been involved in over 120 M&A transactions, with a specialty in post-acquisition integration.


Mark Pougnet

Chief Financial Officer

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Benjamin Vann

President, Dealerships

Benjamin Vann is the President of the Dealership business at BOLT ON.  Benjamin joined BOLT ON in 2020 as the Chief Revenue Officer and successfully worked to establish the sales culture that drives the aftermarket side of the business today. With a track record of leadership in the automotive industry, he has previously served as the VP of Sales and Executive General Manager at Affiniiv and Cox Automotive. Over the past decade, Benjamin has successfully guided teams through numerous mergers and acquisitions, showcasing his expertise in navigating complex business transitions. He holds a Bachelor of Science degree in Criminal Justice and Sociology, bringing a unique blend of skills and experience to his role at BOLT ON Technology. 

Leader in Vehicle Service Software

BOLT ON Technology was founded in 2008 with software tools to help automotive service centers communicate with their customers in new ways. The company went on to develop world class marketing and workflow software, leading to the world’s most comprehensive software package for the vehicle maintenance industry.

We Deliver Value by Listening to Our Customers

We continuously incorporate feedback from management, service advisors, and technicians into our products to deliver even more value.