--- title: Shop Success Suite | BOLT ON Technology description: Your one stop auto shop software solution. Market your shop, retain your best customers, communicate better, and be more transparent with your customers. image: https://www.boltontechnology.com/hubfs/Featured%20Image.jpg --- ##### All the tools to run, grow, and market your shop # The Shop Success Suite Build lasting customer relationships through personalized text, email, and targeted direct mail campaigns. ##### All the tools to run & grow your shop # The Shop Success Suite Building lasting customer relationships through personalized text, email, and targeted direct mail campaigns. ##### Seamless Integration for Peak Efficiency ## Why the Shop Success Suite is the Best Choice for Auto Repair Shops BOLT ON Technology offers an all-in-one solution for auto repair shop owners serious about growing their business. Our suite integrates tools for finding new business, managing operations, and enhancing customer experience, eliminating the need for multiple disconnected systems. Many shop owners struggle with using multiple systems, but BOLT ON Technology simplifies this by connecting marketing, shop management, and customer communication directly to your Shop Management System. This seamless integration streamlines your operations, making it easier to manage everything from one place and ensuring smoother operations. [ View Pricing Packages ](https://www.boltontechnology.com/pricing) ## MILES: Virtual Service Advisor ![phone-arrow-down-left-light-full](https://www.boltontechnology.com/hubfs/new-icons/phone-arrow-down-left-light-full.svg) ### Never Miss a Customer Call or Text MILES answers every customer instantly — 24/7 — through voice or text. No more missed calls, no more lost revenue. ![pen-ruler-light-full](https://www.boltontechnology.com/hubfs/new-icons/pen-ruler-light-full.svg) ### Smart, Seamless Scheduling MILES books, modifies, and confirms appointments in real time. It understands natural language and syncs automatically with your shop’s calendar. ![bullhorn-light-full](https://www.boltontechnology.com/hubfs/new-icons/bullhorn-light-full.svg) ### Always-On Customer Support Whether it’s 2 AM or your busiest hour, MILES is ready to respond. It captures every opportunity while your team focuses on customers in the shop. ## Text Directly with Your Customers ![messages-light-full](https://www.boltontechnology.com/hubfs/new-icons/messages-light-full.svg) ### Personalized Text Marketing Automated marketing campaigns that are personalized to each customer. ![arrow-right-arrow-left-light-full](https://www.boltontechnology.com/hubfs/new-icons/arrow-right-arrow-left-light-full.svg) ### Full Two-Way Communication Engage with your customers in the ways that they want to communicate. ![mobile-screen](https://www.boltontechnology.com/hubfs/mobile-screen.svg) ### Text Campaigns Text campaigns receive a 70%+ response rate. Ensure your customers have safe vehicles and trust your recommendations. ![TabletEmail](https://www.boltontechnology.com/hs-fs/hubfs/TabletEmail.png?width=800&height=621&name=TabletEmail.png "TabletEmail") ## Email Your Customers Service Reminders ![envelope-light-full](https://www.boltontechnology.com/hubfs/new-icons/envelope-light-full.svg) ### Send Automated Emails That Feel Personalized Nothing turns people off from emails more than a sales-y appearance. ![pen-ruler-light-full](https://www.boltontechnology.com/hubfs/new-icons/pen-ruler-light-full.svg) ### Large Library of Prebuilt Email Designs Utilize our library of email designs and customize the branding to your business.. ![bullhorn-light-full](https://www.boltontechnology.com/hubfs/new-icons/bullhorn-light-full.svg) ### Use Email To Get Customer Attention You have just a few seconds to capture someone’s attention. Emails need to be short, sweet, and drive sales. ## Send Postcards to Generate Traffic ![tag-light-full](https://www.boltontechnology.com/hubfs/new-icons/tag-light-full.svg) ### Intelligent Coupons Send discounts only to those customers who wouldn’t visit otherwise. ![mailbox-open-letter-light-full](https://www.boltontechnology.com/hubfs/mailbox-open-letter-light-full.svg) ### Personalized Direct Mail Marketing Our system automatically prioritizes which customers to send a personalized postcard to each month based on your budget. ![id-card-light-full](https://www.boltontechnology.com/hubfs/new-icons/id-card-light-full.svg) ### Extensive Library of Prebuilt Designs Utilize our library of postcard designs and customize the branding to your business. ![Email_Campaign_Mailer-removebg-preview](https://www.boltontechnology.com/hubfs/Email_Campaign_Mailer-removebg-preview.png "Email_Campaign_Mailer-removebg-preview") ![Call_History-removebg-preview](https://www.boltontechnology.com/hubfs/Call_History-removebg-preview.png "Call_History-removebg-preview") ## Track Your Phone Calls ![id-card-light-full](https://www.boltontechnology.com/hubfs/new-icons/id-card-light-full.svg) ### Caller Identification Know the customers name, vehicle, and service history the instant they call in. Eliminate the information gathering to quickly schedule appointments and recommend new services. ![phone-arrow-down-left-light-full](https://www.boltontechnology.com/hubfs/new-icons/phone-arrow-down-left-light-full.svg) ### Use Anywhere Use phone numbers to track marketing through any channel. Advertising in the local paper? Use a unique number. ![chart-line-light-full](https://www.boltontechnology.com/hubfs/new-icons/chart-line-light-full.svg) ### Track Results See where every call is coming from so you never waste another dollar on a marketing campaign that is not performing. ![](https://px.ads.linkedin.com/collect/?pid=3182953&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://2185953.fs1.hubspotusercontent-na1.net/hubfs/2185953/Shop_Success_Suite.mp4", "dateModified" : "2025-12-18T20:47:56.952Z", "duration" : "PT1M17S", "height" : 1080, "name" : "Shop_Success_Suite", "thumbnailUrl" : "https://2185953.fs1.hubspotusercontent-na1.net/hubfs/2185953/Shop_Success_Suite.mp4/medium.jpg?t=1766090876952", "uploadDate" : "2025-12-18T20:47:40.293Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://stream.mux.com/tYZ02Aewps00Q1xzW9B00y6MBsr801Kz8axAyag00G1V2VA4/capped-1080p.mp4", "dateModified" : "2024-11-26T22:45:49.109Z", "description" : "Streamline your customer relationships with all the tools you need to run, grow, and market your shop with the BOLT ON Technology Shop Success Suite!", "duration" : "PT1M", "height" : 1080, "name" : "Introducing the Shop Success Suite", "thumbnailUrl" : "https://2185953.fs1.hubspotusercontent-na1.net/hubfs/2185953/BOLT%20ON%20-%202.0%20(1).mp4/medium.jpg?t=1732661149109", "uploadDate" : "2024-11-26T22:44:09.960Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://2185953.fs1.hubspotusercontent-na1.net/hubfs/2185953/Miles_Video.mp4", "dateModified" : "2025-11-02T13:21:57.539Z", "duration" : "PT1M33.819S", "height" : 1080, "name" : "Miles_Video", "thumbnailUrl" : "https://2185953.fs1.hubspotusercontent-na1.net/hubfs/2185953/Miles_Video.mp4/medium.jpg?t=1762089717539", "uploadDate" : "2025-10-28T19:59:30.291Z", "width" : 1920 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://2185953.fs1.hubspotusercontent-na1.net/hubfs/2185953/All-In-One%20Digital%20Inspection%20and%20Targeted%20Marketing%20Tool.mp4", "dateModified" : "2024-06-06T02:58:57.788Z", "description" : "Auto shop marketing with BOLT ON Technology", "duration" : "PT1M5.968S", "height" : 720, "name" : "All-In-One Digital Inspection and Targeted Auto Shop Marketing Tool", "thumbnailUrl" : "https://2185953.fs1.hubspotusercontent-na1.net/hubfs/2185953/All-In-One%20Digital%20Inspection%20and%20Targeted%20Marketing%20Tool.mp4/medium.jpg?t=1717642737788", "uploadDate" : "2024-06-06T02:57:45.499Z", "width" : 1280 } ```