Pro Call

Intelligent caller ID software
for personalized customer service

Get instant access to the important customer data
you need before you even pick up the phone.

No Contracts Ever
100% Two-Way Integration
 

Intelligent Caller Identification

Pro Call uses intelligent caller ID technology that does much more than just provide the name of a caller. This unique interface creates a new pop-up window on your computer screen, making it easy to access customer information and then return to your previous task once the call has ended. Pro Call auto repair caller ID integrates with your shop management software in real-time so you can easily deliver the efficient, personalized approach customers love.

 

Easy Upselling

When you have quick and easy access to a customer’s profile in your system, you can use the phone call to not only set appointments but also recommend services that you customer may not realize are needed.

Pro Call
at Work

Total
Emails Captured
642
 

Enhanced Customer Service

Great customer service begins with the very first phone call. With Pro Call, your team can address all customers by name and talk with them like a trusted advisor rather than just an order taker. The key is having all the right information right there at their fingertips, the moment they need it.

For your current customers:

  • Get instant access to top-level information like name, phone number, email, street address, and vehicle type.
  • See average and lifetime spend totals, service history, previous recommendations, and more
  • Quickly answer questions, schedule appointments and recommend new services.

For new customers:

  • See top-level information like name and phone number.
  • Easily and accurately build a new profile in your system.
  • Create rapport and trust before they even bring in their vehicle.
 

Syncs with Shop Management System

Pro Call syncs seamlessly in real-time with your shop management software.

Pro Call SPECIFICATIONS

Requirements: Must have multi-Line Caller ID box.

No contracts

No Contracts – Ever

You’ll never be locked into a long-term contract. That means our team is committed to earning your trust and support every day.

100% Real-Time Two-Way Integration

BOLT ON software syncs with your shop management system in real-time and works with most major shop management systems.

BOLT ON integrated software solutions are designed to work together to deliver
the features you need. Explore our other products to build the right solution for your shop.

BOLT ON integrated software solutions are designed to work together to deliver
the features you need. Explore our other products to build the right solution for your shop.

No contracts

No Contracts – Ever

You’ll never be locked into a long-term contract. That means our team is committed to earning your trust and support every day.

100% Real-Time Two-Way Integration

BOLT ON software syncs with your shop management system in real-time and works with most major shop management systems.