Great customer service begins with the very first phone call. With Pro Call, your team can address all customers by name and talk with them like a trusted advisor rather than just an order taker. The key is having all the right information right there at their fingertips, the moment they need it.
For your current customers:
- Get instant access to top-level information like name, phone number, email, street address, and vehicle type.
- See average and lifetime spend totals, service history, previous recommendations, and more
- Quickly answer questions, schedule appointments and recommend new services.
For new customers:
- See top-level information like name and phone number.
- Easily and accurately build a new profile in your system.
- Create rapport and trust before they even bring in their vehicle.
