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PHILADELPHIA, May 19, 2020 — On the heels of its game-changing release of NextGear™, which untethered its popular Digital Vehicle Inspections from existing shop management software, BOLT ON TECHNOLOGY, a leading supplier of technology solutions for the automotive aftermarket, launches SecondGear. This revved-up edition adds BOLT ON’s popular Text To Pay functionality to the digital customer communication process for seamless payments in a manner with which ever-more drivers are comfortable – right from their cell phones.
In conjunction with SecondGear’s debut, BOLT ON also announces BOLT ON Pay, an enhancement and rebranding of the company’s BOLT ON Pay program. BOLT ON has partnered with EasyPay Finance to provide repair shops using BOLT ON products the ability to offer consumers flexible payment options to afford unexpected repair costs. BOLT ON Pay includes the Text To Pay capability and is available to all BOLT ON customer shops whether they’re using NextGear or not.
“With SecondGear, BOLT ON TECHNOLOGY is helping shops shift revenue into even higher gear by giving them the tools to best accommodate customers’ needs, whether those include paying easily and securely with a few clicks on their phone or the ability to afford necessary repairs to keep their vehicle running safely in the first place,” said Mike Risich, BOLT ON TECHNOLOGY’s founder and CEO. “NextGear has proven popular since its launch, and this new module helps bridge the gap for shops that want to take advantage of Digital Vehicle Inspections and other BOLT ON benefits. And it can be used with any Web-enabled device, with or without a third-party management system.”
BOLT ON Pay was designed to pull all payment options under one convenient umbrella. Besides Text To Pay, shops can offer credit to vehicle owners who might not have easy access to other forms of credit but nonetheless need important repair work. Shops that choose to offer the option can present it to customers when providing the estimate, and the customer can be approved on the spot. The entire process, including completing the application, takes 20 minutes or less.
“We recognize the importance of offering consumer payment options to customers during this difficult economic period, and we are excited to combine our program with BOLT ON’s technology to create a first-class experience in the mobile environment with complete transparency for consumers,” said Paul Funchess, vice president of sales and marketing for EasyPay Finance.
Text To Pay, introduced one year ago as part of BOLT ON’s acclaimed Mobile Manager Pro, simplifies and streamlines the checkout process, allowing shops to focus on what really matters – serving their customers. BOLT ON partners with many leading credit card processing companies to provide the secure option, which lets vehicle owners pay with the same convenience they’ve already embraced for reviewing and authorizing recommended service. And because BOLT ON Pay and its features are available with either NextGear or BOLT ON’s legacy product, no shop will be left out.
SecondGear augments NextGear’s suite of functions and capabilities, which include:
SecondGear adds just $50 per month to NextGear’s $199 monthly fee.
Data shows that Digital Vehicle Inspections can increase Average Repair Orders (AROs) by nearly 40 percent when vehicle owners can see and more fully understand the nature of the repair. What’s more, the two-way texting ability allows drivers to approve recommended repairs and book follow-up appointments with just a few taps on their cell phones or tablets, further increasing revenue for shops.
Aside from increased AROs, customers appreciate the transparency DVIs provide. As a result, NextGear can also help build customer trust, confidence and repeat business.
For more information or to take a test drive of SecondGear, please visit the NextGear website.
About EasyPay Finance
Built on 17 years of customer finance experience, EasyPay Finance meets the needs of retailers and auto repair dealers by providing simple and convenient funding options. EasyPay funds customers from good credit to no credit using an innovative algorithm to determine each customer’s best program based on a variety of factors, rather than relying solely on credit scores like other lenders. Over 8,000 locations across the United States have used EasyPay to help their customers finance the purchase of goods and services. EasyPay Finance’s end-to-end solution includes online origination, financing for all credit types, and a recognized best-in-class onsite merchant services department. For more information, visit www.EasyPayFinance.com.
BOLT ON TECHNOLOGY equips the automotive repair and maintenance aftermarket with award-winning technology tools to improve customer communication. The company’s technology instantly transmits photos, videos and text messages to communicate automotive repair details, thereby increasing customer trust, boosting sales and empowering shops to build long-term customer relationships. Along with ongoing training and support, BOLT ON’s integrated mobile, digital as well as standalone tools also reduce problems inherent in the service process, while increasing shop productivity, revenue, and customer satisfaction. For more information, visit the BOLT ON TECHNOLOGY website or call 610-400-1019.