In the Bay
Front of Shop
The Customer Experience

Send Photos and Videos

Building and maintaining trust is an important part of creating a positive customer experience. With BOLT ON’s digital vehicle inspections, you can take photos and videos during the inspection process – add notes and recommendations – and send them to customers via text message.

Customer & Vehicle Data at your Fingertips

Digital vehicle inspections help save time so your team can service more vehicles per day. This enables techs to access the important vehicle and customer information they need without having to leave the vehicle bay.

Stay Connected to Your Team

Communicate with your team from anywhere in the shop. BOLT ON’s digital vehicle inspection software has a built-in team and private chat feature so you can collaborate and receive updates with your team in real-time.

Streamlined Check-ins

Welcome Station Kiosk keeps your customers on the go by enabling them to easily check themselves in and avoid long lines at the counter. This powerful tool also suggests other services based on customer history, local weather and more so customers can easily upsell themselves.

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Easy Payment Collection

BOLT ON shop management software enables safe and secure payment processing that includes in-store credit card payment and other advanced payment features. You get all the functionality you need to make the payment process easy and hassle-free for both your shop and your customers.

Advance Appointment Scheduling

Keep a steady stream of appointments in your calendar by scheduling your customer’s next appointment for routine maintenance before they leave the shop. With BOLT ON’s advanced appointment scheduling feature, you can easily track important customer information and predict when the vehicle will be due for service again.

Customer and Business Reporting

BOLT ON software provides a variety of auto repair shop management tools that streamline your day-to-day tasks like reporting, invoicing, and more. You can easily create customized invoices, business reports, and more to help your shop stay organized and professional.

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Intelligent Caller ID Software

Create a personalized customer service experience from the very first phone call with Pro Call. This next-generation caller ID software enables you to instantly gain access to top-level customer information as soon as the phone rings so you can set appointments and recommend services.

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Offer Subprime Financing

The auto repair process can be stressful for your customers. That’s why we help shops offer subprime financing options so your customers can receive the repairs they need with comfortable payment options that work for their budget.

Collect & Manage Online Reviews

Review Manager requests online reviews from your customers shortly after their transaction is complete. They are prompted to leave positive reviews on your shop’s Google and Facebook pages. The software also alerts you to any feedback left for your shop so you can respond in a timely manner.

Text To Pay

With Text To Pay you can invoice and collect payment from customers in one quick and secure text message.

Online Appointment Scheduling

With BOLT ON, your customers will love that they can schedule appointments quickly and easily online through your shop’s website.