Retention Pro targets customers that fall within a specific window customizable by you. Whether you want to draw in those who haven’t been seen in over 90 days or specify by make and model to resolve a recall—you’re able to incentivize your open time slots to those you know require your services. Your expertise and care of your customers’ vehicles prove the value of your business, which in turn drives customer trust and retention.
Convenience is key to excellent customer experience. Did you know that 95% of texts are responded to within three minutes? Create a greater repair shop experience with Retention Pro that engages with your customers in an efficient way through text. With immediate access to a text message during any situation, your customers book appointments with ease without disrupting their day.
When it comes to a successful and profitable business, it all starts with the customer experience—and Retention Pro gets you there. Our automotive marketing automation tool generates more confirmed appointments and improves customer retention with its easy-to-use email and text campaigns. As more customers come through your door, and more wrenches turn in your garage—business revenue is bound to increase. Retention Pro focuses on your customer experience and retention so that you can focus on the business.